Terms & Conditions

Welcome to our website 
These terms and conditions apply to the use of our website www.beautysugaring.co.uk.
By accessing this site you agree to be bound by these terms regardless of whether or not you choose to register with us or to order from us. 

"We" or "Us" or "BeautySugaring" or "Anukis" means the owner of the website (BeautySugaring Limited).
"You" or "Customer" means the viewer and user of our website and services.
"Site" or "Website" means our website www.beautysugaring.co.uk

This website is owned and operated by BeautySugaring Limited who is registered in England and Wales under the company number 07607167 and whose registered office and trading address is: La Corbiere, Highway Lane, Redruth, Cornwall, TR15 1SE, England, UK.

Please read these terms together with our Privacy & Cookie Policy carefully as they set out your rights and obligations and the terms on which we make this site available to you. If you do not agree with any part of our terms please do not use our website and services.
We reserve the right to change these terms at any time by posting these changed terms on our website. Please review our terms regularly as it is your responsibility to comply with the latest version and your continued use of this site constitutes your acceptance of the most up to date terms and conditions.

Ordering From Us 
Stock Availability: Items at BeautySugaring are usually available for despatch the same day of ordering if the order is placed before midday or next working day if placed after midday. Orders will in generally be only despatched once payment received. Despatch days are Monday – Friday including bank holidays. Please note that expanded delivery times can occur during busy times such as Christmas.

If any item you have chosen is unavailable you will be contacted by us immediately offering you options on how to proceed.

Order Confirmation: Once you have placed an order with us you will receive an email confirming receipt of your order followed by an email confirming despatch of your order. The email confirming despatch of your order represents acceptance by us of your order. Please check your email spam folder if you haven't received any emails from us after ordering.

Payment: We accept the following payment methods:
Paypal: For immediate and secure payments you can choose Paypal using either your Paypal account or by using your credit/ debit card details as a Paypal guest. Please make sure during the payment process that your delivery address registered with Paypal is up to date as we are required by law to ship to that address.
Your card details are not stored nor recorded by beautysugaring.co.uk and at no time does any employee of this website have access to your card details.

Below only applicable to orders within the UK:

Bank Transfer: You can transfer your payment after your order has been placed to the following account:
Account name: BeautySugaring Ltd
Account Number: 17339860
Sort Code: 30-13-88
Please note that your order will be despatched once payment received.

Cheque: Please allow payment to BeautySugaring Ltd posting your cheque to the following address:
La Corbiere, Highway Lane, Redruth, Cornwall, TR15 1SE, UK.
Please note that your order will be despatched once payment received.

Please note that acceptance of payment does not constitute acceptance of an order. BeautySugaring Ltd reserves the right to reject an order for whatever reason, even if payment has been processed, in which case payment will be refunded in full.

Delivery: For full delivery terms and conditions please visit our page Delivery Info.

All prices quoted are in GBP Sterling '£' and are VAT free.
We reserve the right to change prices at any time and without prior notice.

Cancellation and Returns Policy
In compliance with the long distance selling regulations.

You can cancel your contract with us at any time and without giving a reason up to 14 days after the day of delivery. To do this please contact us here including your order number.

If you cancel your order before it has been despatched we will issue your refund in full (including delivery cost) immediately.

If you cancel your order after it has been despatched you will need to return the item to us.
The returned item must be unopened and unused and in perfect condition fit for re-sale. Once received we will issue your refund immediately (excluding delivery cost).

Faulty/ incorrectly supplied items: Please check your order as soon as possible and report any damage/ issues immediately contacting us here. Any damaged/ incorrectly supplied items must be reported inside 7 days from day of delivery and we will deal with it in accordance to your legal rights.

Return address: BeautySugaring Ltd, La Corbiere, Highway Lane, Redruth, Cornwall, TR15 1SE, UK.

Refunds are made by the same method used to make the inital order.

Product Description, Quality And Suitability Of Purpose
Whilst every effort is made to accurately describe our products, there may be slight variation in packaging design, product colour or specification.
BeautySugaring Ltd accepts no responsibility for incorrect use of products and therefore all representations relating to purpose of use are excluded to the full extent permitted by law and we accept no liability whatsoever.

Health and Safety
It is the responsibility of the customer to use the products with discretion and to check with a professional if in doubt. As with any skincare product it is always advisable to do a patch test on a small area of your skin first, especially if you have sensitive skin or are new to a product. Never use any of our products internally, unless specified!
Please read all instructions given by our website and the instruction leaflet coming with your order as well as the information on the product label carefully before using your chosen product. If in any doubt please contact us for clarification.

Product Storage & Handling
All products are checked carefully before despatch to the customer. We do not accept responsibility for any defects of goods arising from incorrect storage or use by the customer.
Storage: The customer should ensure that the products are kept in cool and dry conditions with lids properly closed. Exposure to sunlight, frost, humidity or excessive heat etc. will cause the products to deteriorate.
Handling: As with any skincare product direct contact with the content should be avoided and the product amount needed should be taken out with a clean or disposable tool followed by closing the lid thoroughly afterwards. Sometimes some oil separation occurs in creams, lotions and scrubs; this does not affect their quality and is easily remedied by stirring them with a suitable utensil. 

Promotions, Discount Codes and Special Offers
We may offer different types of promotions and discounts from time to time which may be derminated by us at any time without prior notice. To apply any type of special offer orders must be placed within the stated time period. 

Use Of This Website's Material And Content
Any content or material of this site is for your personal, non-commercial information and use only. Unless otherwise stated the copyright and other intellectual property rights for all material or content on this website are owned by us or by our licensors. This includes, but is not limited to, the design, layout, look, appearance and graphics/ photographs. 
Unless you have our written permission or unless otherwise stated you may not copy, reproduce, republish, download, post, store (including in any other website), distribute, transmit, broadcast, commercially exploit or modify in any way any of the Site's material or content, or permit or assist any third party to do the same.

Visitor Material And Behaviour
Other than personally identifiable information, which is covered under our Privacy & Cookie Policy, any material you transmit or post to our website will be considered non-confidential and non-proprietary. You agree to only use this site for lawful purposes and in a manner that is not:
threatening, offensive, defamatory, obscene, indecent, seditious, pornographic, abusive, discriminatory, menacing, liable to racial hatred, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or causing annoyance or inconvenience. You are permitted from posting or transmitting to or from this website any material:
a) for which you don't have all necessary approvals and/ or licences
b) which includes or encourages behaviour that would be considered a criminal offence
c) which give rise to civil liability, or otherwise be unlawful of or infringe the rights of any third party in the UK or any other country in the world
d)which is technical harmful (including but not limited to computer viruses, Trojan horses, worms, logic bombs, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse this website (including, but not limited to, hacking).
Unauthorised use of this website may give rise to a claim for damages.
Any rights not expressly granted in these terms are reserved.

All data, facts and references on our website are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals. By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions. BeautySugaring Limited accepts no responsibility for incorrect use of information or products. All representations relating to purpose of use are excluded to the full extent permitted by law and we accept no liability.

Governing Law And Jurisdiction
These Terms & Conditions (together with our Privacy & Cookie Policy and our Delivery Terms) and your use of this website are governed and construed in accordance with the English law.
Any disputes arising in connection with any of our terms, conditions and policies shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/ services/ products for sale on our website are appropriate or available for use outside the United Kingdom. It is prohibited to access this website from territories where its contents are illegal or unlawful. If you access this website from locations outside of the United Kingdom you do so at your own risk and at your own responsibility for complying with the local laws. 

Please feel welcome to contact us with any inquires and requests relating to our use of your information.
For full registration information about our company please see the top of these terms under 'Ownership'.